Support and Crisis Info

I always think it is handy to have some Support and Emergency Crisis information to hand, just in case….You may also find some useful tips or resources on their websites.


Elefriends: an online supportive community for mental health sufferers,

Family Lives: mental health support services for families and carers, or call 0808 800 2222.  Head Office in Hatfield:  020 7553 3080

Guide Dogs: help, support and services for visually impaired. For children services visit  or call 0800 781 1444. For free1:1 sighted guide service call My Guide on 0345 143 0229,  email or visit

Herts Help: information, crisis support, financial advice, advocacy and more. See or call 0300 123 4044 open Mon-Fri 8am-6pm

Herts Mind Network: mental health support, crisis intervention and support, counselling, employment, housing advice and more. See or call: 020 3727 3600

Herts Mind Network Night Light service: out of hours crisis centres in Watford, Hemel and Ware (Friday to Monday, between 7pm and 1am only) call: 01923 256391

Herts Vision Loss: support & befriending, information, counselling, group events. See or call 01707 324680

JOCA: especially for men, based in WGC 24/7 support, counselling, employment, buddy system and directory of support organisations,  or email

Rethink:  advice, information, support groups, advocacy, call:0300 5000 927

Samaritans: free confidential support in a crisis 24/7. See  or call 116123

Samaritans Crisis Team text service: 07725 909090 (for those who prefer to text)

SANE: online support forum and text service. See or call 0300 304 7000 between 4.30pm-10.30 pm daily

Silent Solutions: for emergency situations where you cannot speak, call 999 then, when operator asks press 55.

Single Point of Access: mental health signposting service open from 8am-7.30pm daily. See or call: 0300 777 0707.

Turning Point Complex needs: support and information see For Herts see  or call 01707 891 120


Suicide Prevention

CALM:  for men,  helpline open daily 17:00- 00:00, call: 0800 58 58 58 or use webchat button on website.

Hectors House: An informational resource. See email

HOPEline UK Suicide prevention line for under 35’s. Call: 0800 068 41 41 or Text: 07786209697

The Ollie Foundation: suicide prevention skills training for any individual or community aimed at  creating awareness and prevention. See

Maytree: provides residential space for people experiencing suicidal crisis: or call: 02072367070

Papyrus: confidential support, help and advice for under 35’s. See or call 0800 068 4141 email


Children and Young Adults

Childline: information, advice and a counselling service 24/7, call:0800 1111

Kooth: free online service that provides counselling and emotional support

SupportLine: confidential emotional support by telephone, email/post. Also has fact sheets and a directory of counsellors, agencies and support groups: call: 01708 765 200

The Mix: free information and support on a range of issues for under 25’s call: 0808 808 4994 Text 85258

Youth2Youth: a website and helpline which offers advice and information call: 07516 391 429 or email:

Youth Talk: Counselling for 13-25 year olds who live/work/study in St Albans. See call: 01727 868 684 email

Young Minds: confidential helpline and support service for under 25’s text YM to 85258 for free 24/7 support. Parents/ Carers can call the parent helpline on 0808 802 5544 (Mon – Fri 9.30am – 4pm)


Older generation

AGE UK: advice and support, befriending services for older generation. call: 0800 055 6112 open 8am-7pm 365 days a year

Silverline: free 24 hour helpline for older generation call: 0800 470 8090


Apps to help manage general well-being/mental health:

Breathe2Relax: relaxation and belly breathing techniques

CALM: Mindfulness and meditation

Daylio: A micro diary to keep track of moods

MoodMission: Get a tailored list of simple effective ‘missions’ to improve mood.

Pacifica: Daily tools for stress, anxiety and depression alongside a supportive community based on CBT and Mindfulness meditation.

Recovery Record: for help with managing eating disorders using CBT and other self-monitoring methods

Samapp: Anxiety management

Stay Alive: A free resource for suicide prevention.

Talk Life: online community for mental health support.

Thrive: info and tops to help relieve stress and anxiety with meditation, deep relaxation, self- hypnosis and more

What’s Up?: CBT & ACT methods to help cope with depressions, anxiety , anger, stress etc…

Resources, courses, education

Connecting with People:   how to build resilience at work, awareness courses and more

Mind Ed: free online resources on mental health,

Mind in Mid Herts:  life skills and strategies  or call 01727 865 070

U can cope: online resources and films for those in crisis,

YC Herts: for youths, or



Cruse Bereavement care: 24-hour answerphone. See . For the adult helpline call 01707 278389. Young Person call 01707 264293.

SOBS: support for adults who have been bereaved by suicide. See or call 0300 111 5065

Help is at Hand: NHS resource for those bereaved by suicide or attempted suicide. See