FAQ’s

Where are you located?

I’m based on the south side of St Albans in a quiet residential area. I’m a 5 minute drive from the M25, M1 and A414 (formerly M10).

What areas do you service?

My face to face counselling covers St Albans, Radlett, Watford, Harpenden, Hemel Hempstead and surrounding areas (or as far as you are willing to travel from).

My online and telephone counselling covers all of the UK.

Do you offer online counselling outside of the UK?

No, for the simple reason that I’m governed by UK law and abide by the ethical guidance as set out by UK governing bodies.

How much do you charge per session?

The price is currently set at £50 per 50min session.

Payment can be made by cash, on a card reader or by bank transfer.

All online and telephone sessions must be paid for in advance via bank transfer.

Do you do concessions?

Yes. For students, trainee counsellors and those on low income.

You say your core approach is in Person-Centred. What does that mean?

Being Person-Centred means that I believe that everyone has the potential for growth and that each person possesses innate abilities to be the best versions of themselves. Alongside this is my core understanding that the best therapeutic outcome comes from having a relationship that is based on equality, respect and authenticity. You are the expert in your life and know what is best for you and so the sessions will be led by you. We explore what you bring to the session so that your self-awareness and autonomy can grow.

How often do I need to come?

I offer weekly sessions and prefer to have a minimum of 6 week block booking. It normally takes this many sessions to lay down the ground work and start the process of therapy and can often be a good indicator of how things are going.

Each person’s journey and process is different and for this reason I offer both short and long term therapy. It’s important that we regularly discuss and review the therapy so as to accommodate your needs and arrange the length of therapy as is necessary.

The choice to end therapy is entirely yours.

I don’t wish to have notes taken. Can I refuse?

Yes of course, you have every right to refuse. You have the right to have a copy of any information I hold about you but this must be requested in writing.

Are the sessions confidential?

Yes. I take confidentiality and your privacy very seriously. However, there are exceptions to confidentiality, an explanation which can be found on my GDPR statement. Please click here for further information.

How do I arrange a session?

You can either email me at alma@salixcounselling.com  call me on my private and confidential number on 07305 796 089 or use the contact page. I’ll then get in touch for an initial consultation and if you feel I’m the right person for you, at this time, we can arrange weekly sessions.

What happens at the initial consultation?

This 15 minute conversation gives us both a chance to ask questions and gather some information. It’s also an opportunity to see if I’m the right counsellor for you at this point in time.